End Notes

1. Linda T. Kohn, Janet M. Corrigan, and Molla S. Donaldson, To Err Is Human: Building a Safer Health System. Washington, DC: Institute of Medicine & Committee on Quality of Health Care in America. 1. (November 1, 1999).
2. Ibid.
3. “Estimates of Healthcare-Associated Infections,” Centers for Disease Control, http://www.cdc.gov/ncidod/dhqp/hai.html (May 30, 2007)
4. Elizabeth A. McGlynn, Steven M. Asch, John Adams, Joan Keesey, Jennifer Hicks, Alison DeCristofaro, and Eve A. Kerr, “The Quality of Health Care Delivered in the United States,” New England Journal of Medicine. 348- 26, 2635-2645. (June 26, 2003).
5. McCaig et al. “Trends in anti-microbial prescribing rates for children and adolescents,” Journal of the American Medical Association. 287 (23): 3133-3155. (June 19, 2002)
6. Ibid.
7. Midwest Business Group on Health in collaboration with Juran Institute, Inc. and the Severn Group, inc., "Reducing the Costs of Poor-Quality Health Care Through Responsible Purchasing Leadership," Chicago, June 2002.
8. 2006 State of Health Care Quality Report, National Committee for Quality Assurance, http://www.ncqa.org/Portals/0/Publications/Resource%20Library/SOHC/SOHC_2006.pdf, (2006).
9. J.H. Hibbard, et al., “Hospital Performance Reports: Impact on Quality, Market Share, and Reputation,” Health Affairs. 24-4, 1150-1160. (July/August 2005).
10. Ibid.
11. Ibid.

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