ActionSpeak


HEALTH CARE

Truly Collaborative Care

Debra Ness, President (headshot)“True collaborative consumer engagement, implemented broadly, would amount to nothing less than culture change for our health care system — and culture change is never quick or easy. There are two models of patient-centered care. I like to call them the ‘To Model’ and the ‘With Model.’”

National Partnership President Debra Ness discusses patient and family engagement on the National Association of Public Hospitals and Health Systems’ blog. More »

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